Old way: public instant messenger
Many businesses still use free, public instant messengers for day-to-day communications. This makes sense: employees are already familiar with the technology and interface, and it’s hard to beat a free service.

But employees often spend time chatting with friends and family, so companies suffer from productivity losses in this scenario.

What about the security risks? Attackers can easily send files containing viruses, impersonate employees, or just ask for information. This is becoming more and more common as attackers are getting smarter about what companies use what technologies for communication.

New way: enterprise instant messaging
Companies large and small are now reaching for business instant messaging tools that they can control. And costs are plummeting: for example, one award winning enterprise instant messenger is just a few dollars per employee per month (http//:brosix.com). 

 These tools provide considerable instant messenger security by simply limiting who employees can talk to and by scanning files that have been transferred for viruses.

Conclusion
With PCI compliance quickly becoming more and more of an issue, companies are looking at more than how software handles data; but also how employees handle data as well. Instant messenger security is more of an issue than even now that companies rely on this technology for day-to-day communication.

With inexpensive easy-to-implement solutions available, small and large businesses are reaching for enterprise solutions for instant messenger security.